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FAQs
Getting Started as a Supplier
12
Is my product right for FreshSpoke?
I am ready to sell on FreshSpoke. How much does it cost?
How do buyers find my products?
What is FreshDispatch?
How does FreshSpoke drive sales on the platform?
View all 12
Getting Started as a Buyer
22
How much does FreshSpoke cost for buyers?
What is private pricing and why can't I see pricing?
How do I search for products on FreshSpoke?
How do I contact a supplier?
Why should I favorite a product or follow a shop?
View all 22
Getting Started as a Driver
13
What is FreshDispatch?
How does FreshDispatch work?
How do FreshSpoke producers participate in FreshDispatch?
Who participates in the FreshDispatch network?
How do I become a FreshSpoke driver?
View all 13
Creating & Managing Your FreshSpoke Shop
15
What are tags?
What's the difference between a follower and a favourite?
How do I size my image?
What is a permalink & what can I do with it?
Why can't I publish?
View all 15
Managing Customers & Orders
6
Can I place an order on behalf of a buyer?
How do I add my customers?
Does the system allow for backorders?
What happens if something goes wrong during delivery?
How do I create a "Deal of the Day?"
View all 6
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