Creating & Managing Your FreshSpoke Shop

The ins and outs of creating a shop on FreshSpoke.

What are tags?
A tag is a word or phrase that describes your product such as gluten free or organic. When users enter a term into FreshSpoke's search engine produc...
Sat, 30 Mar, 2019 at 12:45 PM
What's the difference between a follower and a favourite?
Followers have followed an entire shop and will receive updates about that shop including sales, new products, etc. Individual products can be favourited ...
Fri, 20 Oct, 2017 at 2:26 PM
How do I size my image?
When completing shop information sellers might notice that the profile suggests image sizes. - Shop logo image: 160 x 160px - Feature image: 390 x 230...
Sat, 30 Mar, 2019 at 12:48 PM
What is a permalink & what can I do with it?
A permalink provides you with a quick way to link your customers to your shop in FreshSpoke from any of your online channels. 
Sat, 30 Mar, 2019 at 12:48 PM
Why can't I publish?
There are many mandatory fields in your shop profile that must be complete before you can save and/or publish your shop. If you try to save without filling...
Sat, 30 Mar, 2019 at 12:48 PM
How do I know when I made a sale?
You will receive an email and sms message (If you select to receive messages via sms on your shop profile) upon sale of your product with all the appropria...
Tue, 10 Oct, 2017 at 2:55 PM
What is FreshShop?
You may have noticed a new button appear in your shop profile set up page. FreshShop is an integration tool that allows you to link your FreshSpoke sh...
Sat, 30 Mar, 2019 at 12:48 PM
How do I price catch weight products?
Many unprocessed animal products naturally vary in size from piece to piece. If you sell product with catch weight you will have to use our price adjustment...
Sat, 30 Mar, 2019 at 12:48 PM
How will I be notified when my shops receives an order?
When a buyer places an order from your shop you can be notified in 3 ways: An email notification will be sent to the email address you registered your acco...
Sat, 30 Mar, 2019 at 12:48 PM
What happens once an order has been completed?
In order to notify FreshSpoke that an order has been received by a buyer and therefore has been completed please follow these steps. Click on 'Order...
Sat, 30 Mar, 2019 at 12:48 PM