Upon receiving your order, FreshSpoke will send a Confirmation of Sale to you via email. At the same time the system generates a Bill of Lading (BOL) for the producer. You will not be charge for the product until it has been delivered to you. Once delivery is complete you will receive an electronic receipt via email. If you have concerns about your delivery check out these other FAQs: What if I am not satisfied with the product?, What if I have a question about a product?, What if I have a question about my account/order?